Shipping policy

Last updated: October 31, 2026

This policy explains how Popify Finds ships orders, what it costs, and how long delivery usually takes.

Free worldwide delivery on every order.

Popify Finds ships to nearly every country, and you never pay for shipping.

Processing time

Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays are processed the next business day. You will receive an email with your tracking number once your order ships.

Delivery time

Standard delivery takes 7–10 business days from the date your order ships, to all destinations. Business days are Monday to Friday, excluding public holidays. These are estimates, not guarantees. Customs checks, weather, carrier delays, peak seasons such as Black Friday and Christmas, and remote locations can add extra days.

Tracking

Every order includes tracking. Tracking details are emailed to you when your order ships. Carrier systems can take 24–48 hours to show updates after dispatch, so please allow a little time before checking.

Customs, duties and import taxes

Orders shipped outside the country of dispatch may be subject to import duties, VAT or other taxes charged by your local customs authority. These charges are set by your country, are not included in your order total, and are the responsibility of the recipient unless shown otherwise at checkout. We have no control over them and can't predict their amount. Please check your local customs rules before ordering.

Shipping address

Please check your address carefully at checkout. We can change an address before your order ships if you contact us promptly. We are not responsible for orders sent to an incorrect or incomplete address that you provided, or for parcels that are returned because they were not collected.

Delayed, lost or damaged parcels

• Delayed: if your order hasn't arrived after 15 business days from dispatch, contact us and we'll investigate with the carrier.
• Lost: if the carrier confirms a parcel is lost, we will send a replacement or give you a full refund.
• Damaged: if your item arrives damaged, email us within 7 days of delivery with your order number and photos, and we'll replace it or refund you.

Contact

Questions about shipping? Email [your support email].